Customer Satisfaction – The Measurement That Matters

When choosing a real estate company, home buyers and sellers can become inundated with various numbers from companies competing for their business, focusing on sales volume or number of transactions. Those claims are all about quantity, but that doesn’t really tell you a lot about the quality of the service they provide.

Here in Canada, Coldwell Banker professionals have achieved a 98% customer satisfaction rating from over 75,000 home buyers and sellers. When you choose a Coldwell Banker professional, you get the assurance of a proven track record for quality service based on what over 75,000 satisfied Canadian home buyers and sellers had to say. And isn’t that the measurement that matters most to you?

Since 1906, the Coldwell Banker® organization has been a premier provider of real estate services. Here in Canada, our operation is built upon a legacy of providing full-service support to home buyers and sellers that dates back almost 75 years.

So while it’s reassuring to know that that the Coldwell Banker global system has about 3,000 independently owned residential real estate offices with 88,000 sales associates – the measurement that matters most is 98% satisfaction from over 75,000 Canadian customers.

Thank you to my clients for your Ultimate Service rating!